Warranty

This Warranty Disclaimer ("Disclaimer") sets forth the terms and conditions governing the warranty coverage provided by Lion Energy ("we," "our," or "us") for designated products sold or distributed by us.

• Warranty Coverage:
  We provide a limited warranty that covers factory defects in materials and workmanship ("Defects") for a period of 5 years from the date of purchase ("Warranty Period"). This warranty is applicable only to the original purchaser of the product ("Buyer").
• Exclusions:
  This warranty does not cover normal wear and tear resulting from regular use of the product. Normal wear and tear include, but are not limited to, scratches, dents, fading, discoloration, or any other deterioration that occurs through customary use of the product. Additionally, this warranty does not cover damages caused by improper handling, misuse, neglect, accidents, modifications, or any unauthorized repairs or alterations made to the product.
• Warranty Claims and Remedies:
  If the product exhibits a Defect during the Warranty Period, the Buyer must promptly notify us and provide proof of purchase. We, at our discretion, will either repair or replace the defective product, subject to the terms and conditions of this Disclaimer. Any repaired or replaced product shall be covered by this warranty for the remaining Warranty Period or thirty (30) days, whichever is longer.
• Limitations of Liability:
  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE PRODUCT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOSS OF USE, OR COSTS OF SUBSTITUTE GOODS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• Governing Law:
  This Disclaimer shall be governed by and construed in accordance with the laws of Utah, USA. Any disputes arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts located in Utah, USA.

By purchasing or using our product, the Buyer acknowledges and agrees to be bound by the terms and conditions of this Warranty Disclaimer.

Returns 

Our return policy lasts 30 days from your purchase date.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging or packaging sent to you through our Customer Service department.
You must have bought your item directly from HN Solar Generators to receive a refund.
Any item not in its original condition, is damaged or is missing parts for reasons that are not the fault of HN Solar Generators will not recieve a refund..
You will be responsible for paying return shipping costs. Shipping costs are non-refundable.
If you need to exchange your item, send us an email at info@hnsolargenerators. com.

You can also call our Customer Service line at 801-232-4585 or 801-651-5236